SHIPPING & IN STORE PICK UP
All domestic Monkee's of Knoxville packages are shipped via UPS with USPS shipping at a flat rate of $10. Orders $250 or more will receive complimentary shipping at checkout.
Tracking information will be provided by email when the order is shipped.
Monkee's of Knoxville is not responsible for unforeseen delays due to weather, holidays, lost or stolen packages:
NOTE: Any returned order that received complimentary shipping will be charged the $20 flat rate shipping fee
to cover original cost of shipping. The $10 shipping fee will be deducted from the refund.
In store pick up is available at checkout and can be picked up at the store address.
ONLINE RETURN POLICY
Clothing and shoes may be returned for a refund within 7 business days of purchase with a receipt. Handbags, sunglasses, jewelry, accessories and items purchased with a special promotion or discount are FINAL SALE and cannot be refunded, exchanged, or store credit issued.
RETURN REQUIREMENTS
Clothing & Shoes must not be worn and in original packaging with tags attached. Special Orders are FINAL SALE.
All Monkee's are Individually Owned and Operated therefore items returned and/or exchanged can only be
done with the Monkee's of Knoxville location.
All returns should be mailed to:
Monkee's of Knoxville
5442 Homberg Drive
Knoxville, TN 37919
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